HG 1500 - Project Delivery

Shipping & Logistics

Project timelines are often-times an ideal scenario, but life happens, and things sometimes don’t go as planned. Hanging Gardens’ Shipping and Logistic Coordinators work to ensure your project timeline is closely adhered to to the best of our capabilities when it comes to product delivery. Our team will work directly with on-site project managers to ensure we have up-to-date information on project schedule and are aware of any delays or progress being made. You can be sure your project timeline is held in high regards from our team.

Project Management

It is not easy playing phone tag and trying to make sure everyone is in the know, we get it. Hanging Gardens addresses this through our network of experienced landscape and waterproofing contractors throughout the U.S. We work with Hanging Gardens certified contractors, meaning they have a wealth of experience installing our systems. This ensures that these subcontractors can run directly through Hanging Gardens with any questions and updates, and that our project manager can be a one stop contact for the General Contractor for any work in our realm. Regular touching base with our subcontractors allows General Contractors the ease of less phone calls and time trying to round everyone up, and more time making sure things run smoothly.

Project Close-Out

Crossing the T’s and dotting the I’s is mandatory for every project to make sure that we have all of our bases covered, and that your project is ready to start off on a high note. Hanging Gardens’ Project Managers work in conjunction with project owners, architects, and contractors to ensure everything finishes out smoothly, and that any remaining questions are tackled. If necessary, Hanging Gardens can work with contractors to create a punchlist of any final actions that are needed to finish up and help to oversee completion from contractors. Our project managers work hard to make sure we get our client’s projects wrapped up on time to ensure delivery of a top-notch product.

Warranty

At the end of the day, the system installed is an investment, and we want to help you protect it. Our system warranties offer assurance that your project will have a long and healthy life, and that the right steps will be taken if there ever is a problem down the road. Hanging Gardens has pulled together a wide array of products that all coexist perfectly, not only in a system assembly, but in warranty compatibility. If you choose, a Hanging Gardens Total System Warranty will offer you a sense of security knowing your investment is protected.